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Contact Us

Contact us by Email, Telephone or Snail mail


We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

  • Email
  • Online Form
  • Telephone
  • Snail Mail


Email:

For Sales enquiries or assistance:

For Case Management enquiries or assistance:


Telephone:

Live Customer Care Centre

0845 2574141
Monday to Friday 9:00am to 5:30pm

Outside of office hours please leave a message.  A customer representative will contact you within 24 hours of the first business day.

Snail Mail:

Send your inquiries to:

96 Sandgate Road
Folkestone
Kent
CT20 2BE

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Direct Mortgage Centre Independent Advice Always

direct mortgage specialise in re-mortgages and purchase mortgages.

All types of rate available including fixed rates, tracker rates and variable rate mortgages.  Source mortgages directly here

  

Not just mortgages

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Your initial consultation is obligation free. We may charge a fee for our service which is typically £250,  and we will retain the commission from the lender. Alternatively, you can choose the fee only option which is typically 0.50% of the amount borrowed. The precise amount will depend on your circumstances and loan amount, and will be discussed and agreed before you make an application.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT

Direct Mortgage Centre is a trading name of Direct Mortgage Centre Limited. Registered in England No 5045571. Registered Office is at 96 Sandgate Road, Folkestone, CT20 2BE. Direct Mortgage Centre Limited is authorised and regulated by the Financial Services Authority (FSA registration number 302007). This site is only directed at persons within the UK

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